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E-mail
shallstar@126.com
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Phone
19121158897
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Address
No. 6 Huazhong Road, Minhang District, Shanghai
Shanghai Quanxing Computer Technology Co., Ltd
shallstar@126.com
19121158897
No. 6 Huazhong Road, Minhang District, Shanghai
Quality Inspection Audit Customer Complaint Full Process Digital Quality Management Solution——All Star Quality Management QMS Software System
All Star Quality Management QMS Software System,It is a quality management solution that focuses on quality inspection, audit management, and customer complaint management, aiming to help enterprises achieve digitalization, standardization, and intelligence of quality processes. The following provides a detailed introduction from three aspects: system functionality, core advantages, and industry value:
1、 Core functional modules
1. Quality inspection management
·Incoming Quality Control (IQC): Automated sampling plan setting, supporting supplier quality data linkage analysis.
·Process Inspection (IPQC): Real time monitoring of production critical control points and automatic triggering of abnormal alarms.
·Finished product inspection (OQC): Customize inspection standards (such as AQL) and generate electronic inspection reports.
·Laboratory Management (LIMS Integration): Supports direct connection of inspection equipment data to reduce manual input errors.
2. Audit management
·Internal/External Audit Process: Electronic tracking of the entire process from plan formulation, execution to corrective actions.
·Checklist Template Library: Pre installed standard templates such as ISO 9001 and IATF 16949, supporting customization.
·Problem tracking: Automatically generate CAR (Corrective Action Report), associate responsible departments with deadlines.
3. Customer Complaint Management (CCM)
·Multi channel input: supports submitting customer complaints through multiple channels such as email, WeChat, ERP system, etc.
·8D report automation: structured process guides users to complete root cause analysis and temporary tasks/YJCountermeasure formulation.
·Customer Portal: Real time sharing of processing progress to enhance customer transparency.
4. Extended functions
·SPC statistical analysis: Automatically generate control charts (such as X-R and P charts) to provide real-time alerts for quality fluctuations.
·Supplier collaboration: Supplier quality performance dashboard to drive supply chain quality improvement.
·Mobile application: supports on-site photo uploading, scanning codes to trace batch quality records.
2、 Core advantages of the system
1. Digitization of the entire process
·Breaking the limitations of paper records, achieving end-to-end paperless process from inspection, audit to customer complaints, with data traceability of over 99%.
2. Intelligent risk warning
·Based on AI algorithms to predict quality trends (such as batch risks caused by equipment deviations) and intervene in advance.
3. System integration capability
·Seamless integration with ERP (such as SAP, Oracle), MES, CRM systems to avoid data silos.
4. Visual Kanban
·Real time display of quality KPIs (such as first-time pass rate and customer complaint closure rate), supporting multi-dimensional drilling and analysis.
3、 Industry application value
·Manufacturing industry: Reduce the cost of defective products by over 30% and shorten the customer complaint processing cycle by 50%.
·Medical devices: comply with ISO 13485 traceability requirements, accelerate product recall response.
·Automotive components: meet the digital evidence chain requirements for VDA 6.3 audits by OEMs.
The All Star QMS is centered around "quality data-driven decision-making" and helps enterprises build a closed-loop quality management system from prevention to improvement. If you need personalized presentations or industry solutions, you can further communicate the details of the requirements.